March 5, 2020
Working with Power Watch was a pleasurable experience from the proposal phase through the installation. Jeff and his associates were punctual, professional and informative. The installation was flawless with minimal disruption to electrical service. Jeff explained everything after the installation was completed and all work areas were cleaned and vacuumed. We are very please and would recommend Power Watch to anyone looking for a generator dealer.
March 3, 2020
Power Watch Systems was well-organized, efficient and easy to deal with. From the first visit to the installation completion, the entire PWS team was great. All questions were answered and they handled everything. Jeff and Jordan are quite a team. They've done several installations and went about their business in a neat and professional way. I highly recommend.
December 16, 2019
I will recommend this dealer to anyone. I already have.
November 29, 2019
Our new generator was installed in one day. Everything was explained in detail both inside and outside of the house. Would highly recommend this company to family and friends.
November 24, 2019
This has to be the most professional team of individuals I have ever encountered in doing anything to my home. Totally turnkey on their end and I had to do nothing. They were absolutely fabulous in all facets from sales to installation.
November 23, 2019
The entire PWS 'team' is excellent. From the onset of calling the office to learn about PWS offerings, to the onsite visit to determine the best solution for our home, to preparing for the installation (ie.: scheduling Peco to upgrade the gas meter) to the installation, to the 'walk thru' after the installation, to the followup by the office after the installation, to scheduling the inspection by the township .. ALL ran smoothly. Highly recommend this team of professionals...thanks PWS for keeping the lights on! J&G
October 31, 2019
It was about as easy an experience as one can imagine. They came on time, finished in one day and cleaned up before leaving--a professional job. The installation team was led by Jeff, and he and they were a pleasure to have in my home.
October 17, 2019
Overall, PW was great to work with from the initial estimate to the job clean-up. We are only a day or so in, but happy with the customer service.
October 14, 2019
this was one of the best responses I have had from any service type company for a long time. Everyone was helpful, answered all questions and completed everything on time and as promised. Installation crew was great, efficient and neat about everything.
October 3, 2019
Jeff and his team did a good job on my installation yesterday (in the 90degree heat!). In removing shrubs, kept them aside should I want to replant elsewhere. Gave me updates on work progress and informed when the power would be shut off (which thankfullly, was less than the quoted time of 2-4hrs. turned out to be only 1hr). He allowed me to record his instructions/tips on maintenance, so I can recall it later.
September 12, 2019
Everyone involved was great to deal with. We have used Power Watch Systems at our former home and was happy with their service so we turned to them immediately upon moving to a newer, larger home. Their professionalism and willingness to work through my busy schedule while dealing with complexities of our property was refreshing. We had no issues at all and we would recommend them to everyone who is interested.
September 6, 2019
Professional team! Nice installation. Answered all my questions
August 27, 2019
PWS did an excellent job from start to finish! Because the process was started with our new construction the knowledgeable sales staff and the installation crew completed the whole house system almost as soon as we moved in! The Generac system they recommended will serve our home for many years to come. I would recommend any home or business owner who is concerned about the possibility of power outages should definitely consult Generac and the great folks at Power Watch Systems!
August 7, 2019
The office staff was very friendly and patient with me during the entire process. I was not always readily available and they were diligent in keeping me on schedule. They also made the ordering process easy and helped facilitate my financing option as well. The service manager who I met on site before and after install was extremely friendly, respectful of my property and knowledgeable on the product. He kept it simple with me and I feel extremely confident in my decision to purchase.
June 6, 2019
I was very pleased with the overall experience. Always skeptical when dealing with an unfamiliar company so I sought out a referral from a trusted friend. He was very happy with his experience and the quality of the installation. And, in turn, so was I.
April 30, 2019
Power Watch Systems installed a 22kw Generac Generator and a whole house surge protector in a professional and timely manner and were very knowledgeable and informative. Power Watch Systems was very responsive after the Generac installation was complete - the generator failed to automatically start during our first power outage (after some extremely cold weather). We were able to reach Power Watch Systems immediately and they walked us through the manual start process. Haven't experienced any power outages since, but the unit runs its' weekly test with no problem. This has been by far the most positive experience we have had with a contractor!
February 19, 2019
My 22kw Generac generator was installed in 2019. The office staff at PowerWatch in Eagleville PA is cheerful, courteous and helpful. The experienced field installers were knowledgeable and thorough. Job well done.
February 13, 2019
Over Monday and Tuesday of this week Power Watch Systems upgraded my electric panel and installed a whole house generator. Jeff and his team worked through miserable icy, rainy, snowy weather to get the job done! The team was extremely professional, courteous and knowledgeable. The weeks leading up to the installation was managed by their office staff. I was kept apprised of all the steps that needed to be done. Here again everyone was unfailingly profefessional and friendly. . They went over and above what they needed to do to make things easy for my wife and myself. I look forward to our continued relationship in the future.
February 4, 2019
The dealer was responsive to our needs for a generator that would be effective for our home. From initial visit to installation the dealer always insured that there was clear communication concerning every aspect of the services they were providing. Customer service was outstanding and installation team was great. I would highly recommend this dealer.
February 1, 2019
Great company and great service. Everything was installed professionally and everyone was knowledgeable and friendly. Highly recommended!
January 27, 2019
The product purpose is largely peace of mind - so why wouldn't you want to feel the same way about the installer? From initiation, through consultation, installation and maintenance, you cannot beat these guys. The office and installation team kept me informed throughout the process. Could not be happier with the product and value.
January 11, 2019
My experience working with Power Watch Systems was outstanding from the first contact and meeting through to the final installation. The features and benefits of the equipment, including available options, were made very clear. And the cost estimate was very transparent without any guessing games or hidden costs. Finally, the installers we highly professional, polite, and respectful of my home (keeping things neat, etc.). The final installation was of very high quality and clean workmanship. Easy and stress-free experience!
January 8, 2019
I am impressed! From the first phone call to the final installation Power Watch was professional and accommodating. Jeff and the installation crew were amazing! They wore booties when they came in the house and even vacuumed the area they worked in when done. They were very punctual and thorough. Danielle, Ilene and Sharon are truly nice and caring people. This company is run extremely well and dedicated to servicing the consumer. I am more than pleased to know we have such an excellent company taking care of our generator.
November 27, 2018
Every aspect of my experience with Power Watch Systems has been completely outstanding. Everyone that worked on my project (shout-out to Jeff, Sharon, Danielle, Rich, Jack, Jordan!) went so far above and beyond to make everything go smoothly. The way they stayed on top of everything and kept me so informed leading up to the install was amazing. I am incredibly impressed with their work, and so thankful for all of their help making the process not only easy, but done perfectly and professionally. They handled every single thing regarding the install, which made it completely seamless and so much less of a hassle than I thought installing a generator would be. For anyone looking to install a generator, this is the place to go for a completely hassle-free and professional install.
November 2, 2018
From the initial assessment at my home to final install of my Generac whole house generator - Power Watch Systems was professional, efficient, and thorough in their work. It took 1 1/2 days for install - work site was always clean and neat. They even organized my fuse box panel wiring! Since demand is high these days for a generator, it did take many months of waiting before I had mine installed -- it will have been worth the wait!